Managed Microsoft Exchange from Rackspace Brings Fanatical Support to Email and Collaboration Solutions

HostReview.com
Wednesday, October 25, 2006; 03:29 AM

Rackspace Managed Hosting™, a recognized leader in the global managed hosting market, has added Managed Microsoft Exchange from Rackspace to its comprehensive email solution portfolio. The offer gives companies of all sizes access to an on-demand and highly available deployment of one of the world’s most widely-deployed email and collaboration solutions, while eliminating the need for complex configuration and management of a dedicated Microsoft Exchange server. Rackspace’s fully-managed service approach transforms Microsoft Exchange Server 2003 into a simple and scalable service in which customers only pay for the mailboxes they plan to use.
 
Leveraging an enterprise-class application infrastructure, Managed Microsoft Exchange from Rackspace offers messaging and collaboration solutions, combining advanced email with shared calendars, contact lists, public folders and task management features to enhance individual and team productivity. Built on Rackspace’s highly-available network infrastructure and backed by the company’s award-winning Fanatical Support™, Managed Microsoft Exchange from Rackspace delivers one of the most aggressive service level agreements and uptime guarantees in the industry.
 
“Like website infrastructure, messaging and collaboration is a critical corporate function that requires specific knowledge and management skills that are not core to most businesses,” said Lew Moorman, senior vice president of corporate strategy and product development. “Rackspace simplifies the technology and delivers it reliably to our customers as a service, removing the administration burden from their scarce in-house IT resources and enables them to focus on core business functions.”
 
After completing a successful beta test of Managed Microsoft Exchange from Rackspace with positive customer feedback, the company is now hosting thousands of mailboxes for hundreds of customers around the world who entrust the company to manage their mission-critical email functions.
 
“I was hesitant at first to outsource such a critical business function, but I knew we couldn’t afford not to do it.  When Rackspace started to offer this solution, our decision became much easier. Rackspace enabled us to have access to a highly-available hosted Microsoft Exchange solution without the cost and complexity of doing it ourselves,” said Nishan Majarian, chief executive officer, Agrian. “Managed Microsoft Exchange from Rackspace is fast, responsive and reliable and best of all is backed by their Fanatical Support. For email, I could not risk having it with anyone else. My team has found it easy to use and is much more productive now that we are not trying to manage a Microsoft Exchange server internally.”
 
"In today's evolving IT world, service-based applications such as Hosted Microsoft Exchange Server are becoming increasingly popular among small and medium-sized businesses,” said John Zanni, director of Worldwide Hosting at Microsoft Corp. “Companies are looking for reliable, more secure and affordable business-class e-mail with support for mobile access among other features. With Managed Microsoft Exchange from Rackspace, Rackspace offers the ideal infrastructure and Fanatical Support to enable companies with a superior service delivery model.”
 
Managed Microsoft Exchange from Rackspace is backed by the company’s 24X7 Fanatical Support with 99.9 percent application and 100 percent network uptime, guaranteed. Offering easy administrative control of user services through a customer portal, Managed Microsoft Exchange from Rackspace offers a state-of-the-art provisioning system for email boxes and a wide range of connectivity options including Outlook Web Access, MAPI (including RPC over HTTPS), IMAP and POP. Customers’ email is protected by anti-virus screening and spam filtering for all messages and 14 days of deleted data is immediately recoverable while 30 days of deleted data is recoverable within six hours. Managed Microsoft Exchange from Rackspace leverages a fully redundant and clustered backup solution, with a storage area network for data storage. For more information on Managed Microsoft Exchange from Rackspace, please visit www.rackspace.com/products/managedexchange.php.
 
About Rackspace Managed Hosting
A recognized leader in the global managed hosting market, Rackspace Managed Hosting is a world-class service organization delivering enterprise-level Web infrastructure and managed services to businesses of all sizes. Serving more than 10,000 customers across seven data centers worldwide, Rackspace integrates the industry’s best technologies for each customer need and delivers it as a service via the company’s award-winning Fanatical Support™. Through trusted partnerships with its customers, Rackspace serves as an extension of their IT department, enabling customers to focus on their core business.  Founded in 1998, Rackspace has grown more than 50 percent a year since the company’s inception. For more information, please visit www.rackspace.com, or call 800-961-2888.